Refund policy

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unworn

  • In their original packaging

  • In resellable condition

Return shipping costs are not covered and remain the responsibility of the customer.

For hygiene reasons, earrings cannot be returned unless faulty.

To arrange a return, please contact us via IG DM or email hi@barbarahldn.com

Refunds will be processed once the returned item has been received and inspected.